Key account dashboard ·
Goedemorgen, Open Seas
Customer fulfillment levels
Live from factory boxing station.
Available inventory
Select boxes, then drag to the right customer order.
Customer orders
Matching product in customer orders will fill up as products are allocated.
Offers
Select a product, adjust the offer rate, then drag unlocked boxes into available inventory.
Promos
Drag promo boxes into your available inventory.
Available
Drag matching boxes into your order.
Your order
Offers
Select a product, adjust the offer rate, then drag unlocked boxes into available inventory.
Promos
Drag promo boxes into your available inventory.
Fresh airflown yellowfin control room
For buyers who need same-day add-ons and confidence that their order will make the flight.
Show confirmed allocation, remaining add-on capacity, production cut-off and fulfillment status. Make the “add-on” action available only before the customer’s cut-off.
Fresh workflow
From order to arrival.
Reserve
Customer selects product, grade, boxes and flight.
Produce
Team cuts, grades, packs and updates yield.
Fly
AWB and tracking are visible immediately.
Receive
Customer confirms arrival and can request credit note.
Live flights, cut-offs and fulfillment
Demo data. In production this would connect to ERP, production scan events, WMS and freight forwarder tracking.
Customer purchase orders
Open Seas can edit each customer PO here. Allocations update the allocated and remaining box counts in real time.
Create sales order
Select customer, item, quantity and rate. Allocation can then fulfill the order in boxes.
Order draft
Lines ready to become an Open Seas sales order.
Recent open orders
Customers can watch fulfillment in real time.
| Order | Route | Products | Status | Fulfillment | Tracking |
|---|
Account statement
Clean, customer-friendly view of balances, invoices, payments and purchase history.
Invoices and payments
Statement detail.
| Document | Date | Amount | Status |
|---|
Fresh purchase history
Useful for reorders, buyer onboarding and box-level demand planning.
| Month | Fresh boxes | Avg add-on boxes | Value |
|---|
Request a credit note
Give customers a structured way to claim credits and give Big Fish cleaner internal triage.
Recent credit note requests
Transparent status reduces back-and-forth on WhatsApp and email.
| Request | Reason | Status | Amount |
|---|
Trace product
Enter a box code or scan the QR code on any Big Fish fresh yellowfin product to view traceability details.
Fishing area
Maldives pole-and-line batch view with boat lots linked to this shipment.
Weather and supply intelligence
A customer-friendly outlook for today, coming days and coming weeks.
Recommended supply messages
Use these alerts to help customers buy earlier and push add-ons to their own buyers.
Encourage key customers to publish available box counts to their branded buyer extension before the first cut-off.
Prioritize open boxes for customers already holding airfreight space so fresh export value is maximized.
Connect forecast to landing data, vessel activity, production scans, airport disruptions and freight rates.